These terms and conditions outline the rules and conditions for the use of Okrarides's Website, located at okrarides.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Okrarides if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements:
Okrarides acts as an agent for transfer providers (third-party transport companies and delivery services). We offer search and booking transfers on our website and work with local operators. The contract for the provision of transport services is concluded between you and the Service Provider.
We are neither a licensed taxi service nor private drivers. WE DO NOT PROVIDE transportation services directly. We only act as an intermediary between you and the driver. By booking your transfer via our platform, you enter into a direct and legally binding contractual relationship with the Driver who accepts your transfer.
To make a reservation, you must complete all mandatory fields of the online reservation form. Ensure that all information provided is correct and complete.
Okrarides will send you a confirmation email upon receiving your booking. If you do not receive this email within 2 hours, please check your spam folder or contact our support.
Cancellations must be made at least 24 hours before the transfer time. Changes to bookings should also be communicated at least 24 hours in advance. For urgent changes, please contact our customer service team.
The cost of the transfer depends on the type of vehicle and the distance between two locations. Prices are fixed and quoted during the booking process.
Payments must be made in advance using a credit card. In certain cases, Okrarides may request prepayment.
The driver will meet you at the agreed pick-up location and time, holding a sign with your name.
In case of flight delays, please inform Okrarides. The driver may wait for a reasonable time, but prolonged delays may result in cancellation of the transfer.
Okrarides reserves the right to cancel any booking due to unavailability, delays, or other unforeseen circumstances. In such cases, a full refund will be provided.
Okrarides acts solely as an intermediary between you and the transfer provider. We are not liable for any issues arising from the transportation services provided by the drivers, including delays, cancellations, or any incidents during the transfer.
Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the processing of your data as described in our Privacy Policy.
Okrarides may revise these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of any adjustments.
For any queries or issues regarding these terms and conditions, please contact us at support@okrarides.com.